We collect “Personal Information,” which is information that identifies you as a specific individual. Personal Information may include things like your name, address, phone number, email address, Social Security Number, credit card number or other financial account information, driver’s license number, taxpayer Identification number and information involving your health or medical history that can be personally linked to you.
We collect Personal Information primarily in the following situations:
When You Register or Apply for Coverage. We collect Personal Information directly from you when you register with us and when you apply for coverage with health plans and insurers with which we do business. This information is collected through your use of our website, on website forms, via emails we send to you, and possibly over the phone. It might also be stored in cookies or using other technologies.
When You Provide It to Us. We collect Personal Information when you contact us or otherwise provide it to us. We also collect your Personal Information when you, your employer, or your employer’s partner/vendor register to use the Service, provide information when using the Site or Service, update your account information, add additional services, submit information to verify your identity, or otherwise communicate with us.
Information from Third Parties. We may collect and receive information about you, including personal information and financial account information, from third parties, such as financial institutions and our service providers, for identity verification, fraud protection, risk assessment, providing the Service, and other purposes.
Information collected automatically. Following information can be collected automatically when you access the Site or use the Services.
Electronic & Online Identifiers (IDs), such as mobile carrier, device IDs, and mobile advertising IDs, operating system, browser type, and Internet Protocol (IP) address.
Geolocation Information, such as approximate location derived from IP address (if using a browser).
Internet Activity Information, such as your log-in and log-out information, the pages that you visit before, after, and while using our Services, pages you visit, links you click, and the content you view on the Site.
Single Sign-On Information (SSO) that allows us to verify your authorized access to the Services from another service you use and with which we collaborate, such as your email.