Privacy Policy

Last Updated: August 2021

This Privacy Policy describes the information privacy practices relating to this website, (also hereinafter the “Site”), for which UZIO Technology, Inc. (“UZIO”), or its subsidiary or affiliate, is operating on behalf of and in partnership with a broker or agent (and, together with UZIO, hereinafter collectively “we,” “us” or “our”). This Privacy Policy applies to your use of our benefits administration, HR management, payroll and other services (the “Service”), which are provided through the Site, and covers only information collected in connection with your access to and use of our Services. Please read this Privacy Policy carefully. By continuing to interact with our Services, you are consenting to the privacy practices described in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

Personal Information

We collect “Personal Information,” which is information that identifies you as a specific individual. Personal Information may include things like your name, address, phone number, email address, Social Security Number, credit card number or other financial account information, driver’s license number, taxpayer Identification number and information involving your health or medical history that can be personally linked to you.

We collect Personal Information primarily in the following situations:

When You Register or Apply for Coverage. We collect Personal Information directly from you when you register with us and when you apply for coverage with health plans and insurers with which we do business. This information is collected through your use of our website, on website forms, via emails we send to you, and possibly over the phone.  It might also be stored in cookies or using other technologies.

When You Provide It to Us. We collect Personal Information when you contact us or otherwise provide it to us. We also collect your Personal Information when you, your employer, or your employer’s partner/vendor register to use the Service, provide information when using the Site or Service, update your account information, add additional services, submit information to verify your identity, or otherwise communicate with us.

Information from Third Parties. We may collect and receive information about you, including personal information and financial account information, from third parties, such as financial institutions and our service providers, for identity verification, fraud protection, risk assessment, providing the Service, and other purposes.

Information collected automatically. Following information can be collected automatically when you access the Site or use the Services.

Electronic & Online Identifiers (IDs), such as mobile carrier, device IDs, and mobile advertising IDs, operating system, browser type, and Internet Protocol (IP) address.

Geolocation Information, such as approximate location derived from IP address (if using a browser).

Internet Activity Information, such as your log-in and log-out information, the pages that you visit before, after, and while using our Services, pages you visit, links you click, and the content you view on the Site.

Single Sign-On Information (SSO) that allows us to verify your authorized access to the Services from another service you use and with which we collaborate, such as your email.

Other Information

We collect other information that does not identify you directly. This information includes certain demographic, generic health information and technical information.
We collect this information primarily when you use our Service, website, register, apply for coverage, or otherwise provide it to us. See also “Some of the Technologies We May Use,” below.

HOW IS MY PERSONAL INFORMATION USED?

We are committed to using and disclosing your Personal Information and other information in compliance with all applicable laws and regulations, which may include the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended, and its implementing regulations; the Health Information Technology for Economic and Clinical Health Act of 2009 (“HITECH Act”); and state laws. We will also comply with any contracts with health plans or others that contain special privacy and security requirements. We may use your Personal Information and other information as follows:

Providing you with a quote, Service, or processing your application.
Operating our business.
For any other purpose for which you, your employer, or your employer’s vendors/partners expressly authorize us to use your information.

SOME OF THE TECHNOLOGIES WE MAY USE

Browser cookies are small pieces of data placed on your computer as you navigate websites with your browser.  Browser cookies allow websites and various third-parties to distinguish your device from others by having the cookie consist of a unique identifier or other data.  Cookies can have many uses, such as to target advertising, to enable website functionality, and for security. We may use both session cookies (which expire when you log off or after session time out) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your Internet browser help file directions.  If you choose to disable cookies, some areas of our website may not work properly and you may experience some inconvenience in your use of our offerings.

Local shared objects (such as “Flash” cookies) are associated with non-browser software like Flash Player. Local shared objects can be used like cookies to distinguish your device from others, but will not be deleted or blocked using browser cookie controls. 

HTML5 local storage is another way that browsers can distinguish your device from others as well as remember data that may be important for the functioning of the website. Typically, HTML5 local storage is only deleted if all Internet history, cache, and cookies are deleted. You should check your browser software on how to delete HTML5 local storage in your particular case.

Web beacons are image files that are used by third-party advertisers, analytics companies, and others.  Web beacons are embedded in web pages you visit and cause your browser to share its IP address with the third-party source of the beacon, together with any cookies associated with that third-party. Web beacons can be used with or without cookies. Blocking cookies will not stop your IP address from being shared through the use of beacons.

E-tags are used to prevent duplicative downloading of content to your browser, which can enhance browser performance. E-tags use unique identifiers for content that can also be used to distinguish your browser in certain instances from others. Typically, e-tags are only deleted if all Internet history, cache, and cookies are deleted. You should check your browser software on how to delete e-tags in your particular case.

“Stat IDs” are generated based on certain enduring characteristics of your device (or browser), such as operating system version, installed fonts, display resolution, chipset, device ID, how your browser draws certain images, and other technical information or responses.

HOW TO CONTROL YOUR COOKIE SETTINGS?

HOW IS MY INFORMATION SHARED?

HOW CAN I CORRECT THE INFORMATION YOU HOLD ABOUT ME?

If you want to correct or update your information, please contact directly your broker or the Human Resources Department of your employer. Additionally, you may update your name, email address, and password by signing in using your login credentials and changing such account information.

Please note that once your application has been submitted, you may need to contact the third party (e.g., insurance company or plan) directly to update your information.

WILL THIS POLICY CHANGE?

We may update this policy from time to time. We will provide notice of changes in our information privacy practices by posting revised versions on the website. Any changes we make to this policy will apply to the Personal Information we already hold about you, as well as any additional information we may collect.  By your continued visits to the Site, you agree to the Privacy Policy as updated.

HOW CAN I OPT OUT OF RECEIVING COMMUNICATIONS?

If you want to opt out of any email communications or surveys, you may follow the opt-out or unsubscribe instructions in the email or you may contact us by mail at Customer Service, UZIO Technology, Inc., P.O. Box 1010, Great Falls, VA 22066.

Please note that you will still receive communications from us regarding your insurance quote, application, or policy even if you opt out of receiving our surveys and/or notices of additional products and services.

WHAT IF I HAVE QUESTIONS?

We are available to answer any questions you may have about our Privacy Policy or our information privacy practices. You may contact us at UZIO Technology, Inc., P.O. Box 1010, Great Falls, VA 22066; Email: privacy@uzio.com

WHEN DOES THIS PRIVACY POLICY NOT APPLY?

This Privacy Policy applies to this website and does not apply to other websites that are owned and/or operated by a third party. It does not apply to the health plans you may select. It does not apply to other websites operated by brokers, an insurance company, or a partner. For example, once you choose a particular plan from among the several plans offered on this website, the insurance company offering that particular plan may require that you give us additional information relating to your application such as your particular financial information so that the insurance company can process your initial premium payment (or, if you should also choose, your recurring automated premium payments). Once we share with that particular insurance company the financial and other information you have given us here on this website, that insurance company’s privacy policy will govern their information privacy practices.  As another example, if you initiated your application on another website that is owned or operated by another third party, the privacy policies of those third-parties apply to the information you provided them. Please review the privacy policy of the website on which you initiated your application to learn about their information privacy practices.

HOW DO YOU PROTECT MY INFORMATION?

We maintain administrative, physical, and technical safeguards to protect your Personal Information. We take privacy and security very seriously, but it is impossible for us or others to guarantee the safety and security of information under all circumstances. We also depend on you to protect your information. If you become aware of any incident of security or privacy, or if you receive/share any information in error please notify us immediately. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

INTEREST-BASED ADVERTISING AND DO-NOT-TRACK

We may engage in interest-based advertising, also known as “online behavioral advertising.” Interest-based advertising is advertising that is based on your web browsing behavior across websites and over time. We do not share your Personal Information for advertising purposes.

If you wish to opt-out of interest-based advertising, you may do using the opt-outs provided by the Digital Advertising Alliance and the Network Advertising Initiative.

Do-Not-Track. The Internet community has not reached a consensus on how websites should behave that receive the “do-not-track” signal from browsers. Accordingly, our Site does not alter its information collection practices based upon receipt of the “do-not-track” signal.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may ask us to refrain from sharing Personal Information with third parties for their own direct marketing purposes. Please contact us as described above to indicate your preference. Please also note that it may take us thirty (30) days to fully process your request.

CHILDREN'S ONLINE PRIVACY POLICY

Our website is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13 through this website.

Team UZIO

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