Sr. Business Analyst (Onsite)
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UZIO LEADERSHIP
John Matos
VP of CS and Implementation
Customer Success Leader
Biography
John Matos went from a full-time musician, touring the world, to an effective people leader in both the restaurant and cannabis spaces. He has over 15 years of experience in the Customer Service industry, ranging from retail operations to software. John has managed teams and leaders while growing multi-million dollar businesses in the retail industry.
He then moved into the Customer Success (CS) segment, owning an enterprise book of business encompassing hundreds of millions of dollars in revenue and was then promoted to Manager of Customer Success.
John’s key achievements include:
- Growing restaurant sales year over year in excess of 10%
- Opening a co-located medical and recreational cannabis facility
- Growing year-over-year sales into the tens of millions of dollars
- Growing an enterprise client book of business and seeing no churn
- Managing a team of Customer Success Managers covering over 300 clients
John has experience working as a General Manager, Enterprise Customer Success Manager, and previously held a Manager of Customer Success role at the cannabis tech industry leader, Dutchie.
UZIO LEADERSHIP
Mak Thigale
CTO
AI Strategy Expert
Biography
As a CTO, Mak Thigale leads the Products and Engineering at UZIO. He drives UZIO’s charter of being an AI First company. He has a hands-on approach to AI strategy and implementation. He guides the UZIO team to identify impactful AI use cases, experiment with technologies like machine learning, LLMs and agentic frameworks, and to put AI solutions in production.
Mak is an accomplished technology leader with over 35 years of global IT experience, bringing deep expertise in AI, technology transformation, and large-scale enterprise solutions. He has successfully led multi-million and billion-dollar outsourcing engagements across industries, including Healthcare, Manufacturing, Technology, BFSI, and Utilities, for Fortune 500 companies.
Mak’s professional journey includes leadership roles at Wipro, where he spearheaded initiatives in hyper-automation, delivery transition & transformation, and M&A integration. He has also advised companies on leveraging Generative AI (Gen AI) and large language models (LLMs) to deliver greater value to stakeholders. Mak is a global citizen having lived and worked in the US, Canada, Germany and India and has managed large, global teams.
Mak’s other passions include cooking, reading, and traveling. He is an avid follower of cricket.
Mak holds a Bachelor of Engineering in Computer Science from Pune Institute of Computer Technology, Pune, India.
UZIO LEADERSHIP
Lilly Raney
Head of Sales
Sales Leader
Biography
Lilly Raney, the newly appointed Head of Sales for UZIO, brings over 15 years of diversified industry experience to her new leadership role. Beginning her professional journey in the athletic footwear and apparel sector, she spent a decade supporting specialty brick-and-mortar establishments. In 2018, Lilly made a strategic transition into the cannabis field.
She has since devoted 5 years to specializing in SaaS POS systems, first within the cannabis industry, and subsequently expanding into other SaaS verticals including HR/Payroll with UZIO. As a former Regional Sales Director at Dutchie, Lilly’s core expertise centers on sales leadership and operational efficiency.
With a proven track record and a steadfast dedication to pushing boundaries, Lilly Raney emerges as a beacon of excellence within the realm of sales leadership. Her unwavering dedication to fostering a strong and sustainable future for the cannabis industry is a testament to her commitment to innovation and growth.
UZIO LEADERSHIP
Steve Zuckerman
Co-Founder at Vatica Health, Inc.
Diverse Leader
Biography
Diverse experience – entrepreneur, investment banking, corporate law, non-profit.
UZIO LEADERSHIP
Peter Harrison
Technology Investor, Board Member, Advisor
Tech Visionary
Biography
Peter Harrison has over 35 years of experience building and leading global technology companies. Started and grew five companies, two that went public and three that each went on to be worth over $1 billion.
Directly involved in raising $600 million of private and public capital and led the acquisition and integration of a dozen firms, creating businesses with a combined market capitalization of over $18 billion.
UZIO LEADERSHIP
Ana Singhal
Director Global HR
HR Leader
Biography
Human Resource Professional with 10+ Years of experience in Strategic HR, Organization Development & Talent Management in global organizations. Proactive approach in institutionalizing HR practices.
Instrumental in driving managerial effectiveness, high performance culture, and talent lifecycle management.
Ana obtained her Bachelor of Business Administration (B.B.A.) degree from Kurkshetra University. And her Post Graduate Diploma in Management Studies, in Human Resources Development from Institute of Management Studies, Noida.
UZIO LEADERSHIP
Dheeraj Aneja
Director Product
Product Leader
Biography
Dheeraj leads the product management team behind the UZIO HR Management software. He has around 15 years of experience, especially in HR and benefits administration. His experience lies in taking the product from conceptualization to the market stage to help the company for the next level of growth.
Before joining UZIO, he worked at hCentive Inc and managed various product modules. He has also worked with Hewitt, Conduent Technologies in India, and managed a large group of client benefits into the system.
Dheeraj obtained his bachelor’s degree in Business administration from a regional college and a master’s degree in Computer Applications from the Institute of Management and Technology, Faridabad (India).
UZIO LEADERSHIP
Sanjay Singh
Founder & CEO
Entrepreneur Of The Year
Biography
Sanjay Singh is the Founder/ CEO of UZIO. The 2020 American Business Awards® honored him as “Entrepreneur Of The Year”.
Being a globally recognized serial entrepreneur, Sanjay co-founded, launched, built, and presided over two other successful ventures – GlobalLogic and hCentive, before founding UZIO. GlobalLogic, founded in 2000 and acquired by Hitachi Ltd. in 2021, is now a 32,000+ employees strong company with employees in more than 23 countries. It’s a Digital Product Engineering Services company that caters to the needs of digital media, electronics, healthcare, infrastructure, finance, retail, and telecom industries. Sanjay served as President there for almost 10 years.
Acquired by a private equity firm in 2013, this full-lifecycle product development services leader generated attractive returns for its shareholders from top-notch VC firms like New Atlantic Ventures, Sequoia, and NEA. Founded in 2009, hCentive, a healthcare technology and services company that specializes in cloud-based products for health insurers and state health agencies. In 2014, the company launched WebInsure Benefits, a multi-carrier, multi-product platform that supports government agencies, insurance carriers, and brokers for benefits choices. hCentive has been in Inc. 5000 fastest growing companies list for three consecutive years.
Sanjay holds an MS in Engineering and Management from the Indian Institute of Technology (IIT) Kharagpur, India, and a BE from the Government College of Engineering in Raipur, India.
Sanjay’s other passions include public policy and American history. He loves to listen to C-Span or read biographies of American presidents in his leisure time.